A customer has recently moved the fax machine to a different location in the same building. They
are not able to send or receive any documents. When the technician arrives at the location there is
no dial tone on the line, but the customer can plug a phone into the same jack and place a

telephone call. Which of the following is causing the problem?

A.
The customer has a digital phone system and no analog line at the new location.

B.
The customer has moved the machine to a location with no cellular service.

C.
The customers long distance company is having problems.

D.
The customers computer has a virus.