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Which of the following is the cause of this issue?

A customer states that when they try to scan a particular type of invoice on their color laser MFD
flatbed scanner, it always comes out with a complete yellow background. Any other text or image
document is ok. Which of the following is the cause of this issue?

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A.
The document is too small to scan.

B.
The flatbed scanner is defective.

C.
The scanner resolution is set too high.

D.
The document is detected as currency.


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