Scenario:
After the roll out of a number of major infrastructure changes, users are able to log in to StoreFront
for Web and launch persistent Desktop OS machines but NOT pooled-random Desktop OS
machines. The Citrix Broker service is running on all the Delivery Controllers within the XenDesktop
site. A Citrix Administrator can log in to all of the Delivery Controllers successfully, but the
administrator is unable to connect to the XenDesktop site through Citrix Studio. The administrator
is running Citrix Studio on the Delivery Controller. What should the administrator do to resolve these
issues?
A.
Refresh the DHCP scope.
B.
Uninstall and reinstall Citrix Studio.
C.
Start the SQL Server service, if it is NOT running.
D.
Disable the Windows Firewall on the static desktops.
I would go for a database connection issue.. in this case the Site database. While this could possibly be caused by a firewall problem – it is certainly not an issue with the STATIC desktops.
Correct answer C.. check/restart the SQL services, check the Site database, etc.
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