Scenario:
A Citrix Administrator is testing a connection from remote branches using NetScaler Gateway, all
of the available resources for the user are displayed. When the user tries to connect to one of the
resources, the user receives an error message indicating that the connection failed. What
information will the administrator verify to identify the root cause of this issue?
A.
The authentication policy on NetScaler
B.
The version of the Citrix Receiver
C.
The configuration of the Delivery Controllers in StoreFront
D.
The status of the Secure Ticket Authority (STA)
A – since you got this far (the resources are displayed) it means you were able to successfully authenticate with the domain controller and the delivery controller successfully interrogated the SQL server for what resources should be presented.
B – Again, you’re authenticated and the resources are displayed. Not a receiver issue
C – The config of the delivery controllers in storefront. Must have something to do with the storeweb configuration but not entirely sure.
D – The STAs. Not sure about this one either, if the STAs are not correct I believe you’ll just get a “Cannot log in” or similar prompt continuously as far as I know
C or D.. I would go for C on the exam.
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Errors on STAs are received after you launch the application
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