During a call, you discover that you are unable to control the remote camera from your Cisco TelePresence
SX20 Quick Set endpoint.
Which of the following reasons might cause this behavior to occur? (Choose two.)

A.
The call is encrypted.

B.
The remote camera does not have PTZ functionality.

C.
The Conference FarEndControl Mode setting on your system is set to Off.

D.
The Conference FarEndControl Mode setting on the remote system is set to Off.

E.
Remote cameras cannot be controlled from an SX20 endpoint.

Explanation:
You will be unable to control the remote camera from your Cisco TelePresence SX20 Quick Set endpoint if the
Conference FarEndControl Mode setting on the remote system is set to Off or if the remote camera does not
have pan-tilt-zoom (PTZ) functionality. If the Conference FarEndControl Mode setting on your system is set to
Off, remote participants will be unable to control your camera.
Encryption does not prevent control of remote cameras. However, encryption does affect the remote snapshot
feature? snapshots are disabled on encrypted calls.
You can also change the local or remote layout from a Cisco SX20. The following video layout options are
available:
Auto
Equal
Overlay
Prominent
Single
The Auto layout option uses the default layout family. The Equal layout option displays all participants in
pictures of the same size as long as there is enough space on the screen to display them. The Overlay layout
option displays the active speaker or presentation in a full screen and displays the other participants in small
pictures-in-picture (PiP). The Prominent layout option displays the active speaker or presentation in a large
picture and displays the other participants in small pictures. The Single layout option displays only the active
speaker or presentation? the other participants are not displayed.

Cisco: Administrator guide for Cisco TelePresence SX20 Quick Set: Controlling the far end camera (PDF)