Scenario: Rollins Manufacturing
Please read this scenario prior to answering the question
Rollins Manufacturing is a major supplier in the automotive industry, headquartered in Cleveland,
Ohio with manufacturing plants in Chicago, Sao Paulo, Stuttgart, Yokohama, and Seoul. Each of these
plants has been operating its own Manufacturing Requirements Planning (MRPII) system, production
scheduling, and custom developed applications that drive the automated production equipment at
each plant.
Rollins is implementing lean manufacturing principles to minimize waste and improve the efficiency
of all of its production operations. During a recent exercise held for internal quality improvement, it
was determined that a significant reduction in process waste could be achieved by replacing the
current MRPII and scheduling systems with a common Enterprise Resource Planning (ERP) system
located in the Cleveland data center. This central system would provide support to each of the plants
replacing the functionality in the existing systems. It would also eliminate the need for full data
centers at each of the plant facilities. A reduced number of IT staff could support the remaining
applications. In some cases, a third-party contractor could provide those staff.
The Rollins Enterprise Architecture department has been operating for several years and has mature,
well-developed architecture governance and development processes that are strongly based on
TOGAF 9.At a recent meeting, the Architecture Review Board approved a Request for Architecture
Work from the Chief Engineer of Global Manufacturing Operations who is the project sponsor. The
request covered the initial architectural investigations and the development of a comprehensive
architecture to plan the transformation.
The Common ERP Deployment architecture project team has now been formed, and the project
team has been asked to develop an Architecture Vision that will achieve the desired outcomes and
benefits. Some of the plant managers have expressed concern about the security and reliability of
driving their MRPII and production scheduling from a central system located in Cleveland. The Chief
Engineer wants to know how these concerns can be addressed.
Refer to the Rollins Manufacturing Scenario:
You are serving as the Lead Enterprise Architect for the Common ERP Deployment architecture
project.
One of the earliest initiatives in the Enterprise Architecture program at Rollins was the definition of a
set of IT principles and architecture principles that are well aligned with the overall enterprise
principles. These now need to be updated to address the concerns raised.
You have been asked to select a set of principles most appropriate for guiding the team to define a
robust solution.
[Note: You should assume that Rollins has adopted the example set of principles that are listed and
defined in TOGAF 9, Section 23.6.]
Based on TOGAF 9, which of the following is the best answer?

A.
Common-use Applications, Data is Shared, Data is Accessible, Data is Secure, Interoperability,
Control Technical Diversity.

B.
Business Continuity, Service-orientation, Data is Accessible, Data is Secure, Responsive Change
Management.

C.
Maximize Benefit to the Enterprise, Business Continuity, Common-use Applications, Data is
Shared, Data is Accessible, Data is Secure.

D.
Information Management is Everybody’s Business, IT Responsibility, Data Trustee, Technology
Independence, Responsive Change Management.