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What is the lowest level of the IT governance maturity …

What is the lowest level of the IT governance maturity model where an IT balanced scorecard exists?

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A.
Repeatable but Intuitive

B.
Defined

C.
Managed and Measurable

D.
Optimized

Explanation:
“lowest level” is the key. The use of a Balanced Business Scorecard (BBS) can achieve a lot, but
to do so, one really much have the process formalised and documented. If an organisation is
already using a BBS, then in theory you will not be in a situation where things are still done in an
ad-hoc basis.
For this reason, maturity model level 0, 1 and 2 are not appropriate.
Levels 4 and 5 can in theory be achieved, but the LOWEST LEVEL would be 3 (Defined).


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