You are working as a technician at Certkiller .com. All Certkiller ‘s computers runs Windows XP.
You have just upgraded all computers in the marketing department with Service Pack 2 for
Windows XP. After the upgraded you realize that a network application that exists on the
computers does not communicate with the server anymore. Which of the following actions should
be taken FIRST?

A.
Restart the service of the application.

B.
Uninstall Service Pack 2 for Windows XP with Add or Remove Programs.

C.
Add the port number and name of the service to the Exceptions list of Windows Firewall.

D.
Re-install Service Pack 2 for Windows XP.

Explanation:
Service Pack 2 (SP2) (codenamed “Springboard”) was released on August 6, 2004 after several
delays, with a special emphasis on security. Unlike the previous service packs, SP2 adds new
functionality to Windows XP, including an enhanced firewall, improved Wi-Fi support with a wizard
utility, a pop-up ad blocker for Internet Explorer, and Bluetooth support.