A Certkiller .com technician needs to service a customer’s computer but cannot communicate with
the customer as there is a language barrier. What should the technician do?

A.
Inform the supervisor that he cannot service the computer due to the language barrier.

B.
Inform the supervisor and use hand gestures and other visual aids to communicate with the
customer.

C.
Inform the supervisor that the customer needs to learn the local language.

D.
Suggest that the supervisor assign the job to another technician.