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You are here: Home > Briefing ISEB Knowledge > ITILF2011 > Which of the following might be used to manage an Incident?

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Which of the following might be used to manage an Incident?

seenagapeJanuary 3, 2017

Which of the following might be used to manage an Incident?
Incident Model
Known Error Record

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A.
1 only

B.
2 only

C.
Both of the above

D.
Neither of the above

In ITILF2011Exam ITILF2011

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One Comment on “Which of the following might be used to manage an Incident?”

mr_tienvu says:

January 3, 2017 at 9:14 pm

I choose C

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bedrie wrote The correct answer is D, not C.

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