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You are here: Home > Briefing ISEB Knowledge > ITILF2011 > Which of the following are Service Desk organizational structures?

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Which of the following are Service Desk organizational structures?

seenagapeJune 19, 2017

Which of the following are Service Desk organizational structures?
Local Service Desk
Virtual Service Desk
IT Help Desk
Follow the Sun

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A.
2, 3 and 4 only

B.
1, 2 and 4 only

C.
1, 2 and 3 only

D.
1, 3 and 4 only

In ITILF2011Exam ITILF2011

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One Comment on “Which of the following are Service Desk organizational structures?”

networkmanagers says:

June 19, 2017 at 6:16 pm

I agree with the answer. B

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bedrie wrote The correct answer is D, not C.

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