What are the processes within Service Operation?
A.
Event Management, Incident Management, Problem Management, Request Fulfillment
and Access Management
B.
Event Management, Incident Management. Change Management and Access
Management
C.
Incident Management, Problem Management, Service Desk, Request Fulfillment and
Management
D.
Incident Management, Service Desk, Request Fulfillment, Access Management and
Event Management
I agree with the answer. A
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