Which of the following steps should be performed first in a business impact analysis (BIA)?

A.
Identify all business units within the organization.

B.
Evaluate the impact of disruptive events.

C.
Estimate the Recovery Time Objectives (RTO).

D.
Evaluate the criticality of business functions.

Explanation:
Remember that when we talk about a BIA (Business Impact Analysis), we are analyzing and
identifying possible issues about our infrastructure. It’s an analysis about the business, the process
that it relays on, the level of the systems and a estimative of the financial impact, or in other words,
how much many we loose with our systems down. The first step on it should always be the
identifying of the business units in the company. You can then go to other requirements like
estimate losses and downtime costs.