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Which one of the following is the BEST description of a…

Which one of the following is the BEST description of a service request?

PrepAway - Latest Free Exam Questions & Answers

A.
A request from a user for information, advice or for a standard change

B.
Anything that the customer wants and is prepared to pay for

C.
Any request or demand that is entered by a user via a self-help web-based interface

D.
Any request for change (RFC) that is low-risk and which can be approved by the change manager without a
change advisory board (CAB) meeting


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