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Which is NOT a service desk type described in the ITIL … seenagapeJuly 31, 2017 Which is NOT a service desk type described in the ITIL service operation guidance? A. Local B. Centralized C. Outsourced D. Virtual Explanation: http://www.hci-itil.com/ITIL_v3/books/4_service_operation/service_operation_ch6.html#ch2 Show Answer