Which is the CORRECT activity to carry out the “How do we get there” phase of the Continual Service
improvement approach?
A.
Service and process improvement
B.
Baseline assessments
C.
Policy and governance review
D.
Measurable targets
Get 50% Discount on All Your Purchases
at PrepAway.com - Latest Exam Questions
This is ONE TIME OFFER
50%
The answer should be “A”. The “How do we get there?” is for service and process improvements. Baseline assessments is for “Where are we now?”
I concur. I looked it up on other practice test sites and documentation. The site should change the answer to A. How can it be done?