PrepAway - Latest Free Exam Questions & Answers

Which of the following statements MOST correctly identi…

Which of the following statements MOST correctly identifies the scope of design coordination activities?

PrepAway - Latest Free Exam Questions & Answers

A.
Only changes that introduce new services are included

B.
All changes are mandated to be included

C.
Only changes to business critical systems are included

D.
Any changes that would benefit the organization are included

One Comment on “Which of the following statements MOST correctly identi…

  1. Summa says:

    Maybe D, not sure

    The scope of Design Coordination process:
    The design coordination process contains new and changed services including services to be discontinued. As we have seen in previous posts, service management does not include only new or changes to existing services. Services that will not be provided to the customers anymore have to be retired properly in the context of ITIL service management as well.

    The scope of the design coordination process is specified based on the organization of the company. Each company has different objectives, vision, and strategy. Therefore, each company will have a different service design strategy and this will require changes in the service design processes as well. Therefore, the scope of the design coordination process varies depending on the organization.


Leave a Reply