A user calls the helpdesk to report not being able to access network resources over the company’s
Wi-Fi connection. During information gathering, the user mentions that the wireless network their
computer is signed into is not the same name as it had been previously. Which of the following is the
underlying cause?
A.
SSID mismatch
B.
Incorrect WPA key
C.
Signal bounce
D.
Antenna placement
The user connected to the wron SSID and therefore the incorrect WiFi, this is why we cannot access the network shares.
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