What is a critical emphasis of consultative selling?

A.
selling beyond what the customer wants to what they need

B.
exploring all aspects of the customer’s business so the customer can select the service they
feel is the best fit

C.
using questioning techniques so the customer will be able to determine their own needs

D.
meeting all customer requests for products and/or services

Explanation:
Reference:http://036172b.netsolhost.com/WordPress/2012/09/17/increase-sales-with-consultativeselling/(tip 3: probe with open questions, first para)