What are the main goals of any IT department in mitigating the potential risks of downtime to
business critical IT services? (Select two.)

A.
to plan against risks where IT has limited control (e.g., disasters or security breaches)

B.
to ensure easy and quick access to spare parts to ensure fast fix times

C.
to ensure that all critical IT service infrastructure has either software or hardware clustering

D.
to proactively plan against unplanned events such as hardware, software, and application
failures

E.
to ensure support contract exists with either the partner or HP, and they will fix the problem