A customer returns a stocked item.
The item is currently at the inbound dock of the warehouse.
You need to process the return of the item.
What should you do first?

A.
From the Sales order form, generate a packing slip.

B.
From the Arrival overview form, start an arrival.

C.
From the Item arrival journal, generate a product receipt

D.
From the Return order form, enter a disposition code.

Explanation:
To support their process for returning products, a company can create and use return reason codes and disposition codes in Microsoft Dynamics AX.