A customer reports a defective product.
You need to find the vendors and the other customers who are affected by the defective product.
Which three details are required before you can perform a trace? Each correct answer presents part of the solution.

A.
The storage dimensions

B.
The tracking dimensions

C.
The item number

D.
The trace direction

E.
The transaction dates

Explanation:
Trace an item or raw material
To trace an item or raw material, follow these steps:
1. Click Inventory management > Inquiries > Tracing > Item tracing.
2. On the Trace criteria FastTab, enter the following information:
a. (C) In the Item number field, select the item to trace. b. (B) In the Batch number, Serial number, or Vendor batch number fields, select a tracking dimension that
includes the item.
c. (D) In the Forward or backward field, specify the direction to trace.
d. Provide any optional trace criteria.
e. On the Action Pane, click Trace.