Targets for resolution should be based on priority. When scheduling Incident or Problem resolution, which of the following should not be taken into account?

A.
the available skills

B.
the competing requirements for resources

C.
the effort/cost to provide the method of resolution

D.
the number of previously reported Incidents for the particular Configuration Item (CI)

Explanation:
A: Incorrect. This is a relevant aspect for scheduling Incident or Problem resolution.
B: Incorrect. This is a relevant aspect for scheduling Incident or Problem resolution.
C: Incorrect. This is a relevant aspect for scheduling Incident or Problem resolution.
D: Correct. This is not relevant when scheduling resolution. It is relevant when identifying Problems.