To which process shall Problem Management ensure that up-to-date information on Known Errors and corrected Problems is available?

A.
all ISO/IEC 20000 processes
B.
Availability Management
C.
Configuration Management
D.
Incident Management
Explanation:
A: Incorrect. According to the standard Problem Management shall make this information available to the Incident Management process, not to all ISO/IEC processes. B: Incorrect. According to the standard Problem Management shall make this information available to the Incident Management process.
C: Incorrect. According to the standard Problem Management shall make this information available to the Incident Management process.
D: Correct. Problem Management shall make this information available to the Incident Management process, to allow for Incident matching.