You are a CCM administrator at Certkiller . Your newly appointed Certkiller trainee wants to know what the purpose of the TCD service is. What will your reply be?

A.
Analyzer hunt group usage patterns for better call allocation.

B.
Provides registration services for phones being used in hunt groups.

C.
Provides state communication between CCM servers and attendant consoles.

D.
Determines overall call agent performance for higher agent satisfaction levels.