An Italian company has a phone support desk that staffs English, Spanish, German and Russian speaking employees in addition to Italian. What duties will the CCM administrator most likely need to perform? (Choose two)

A.
Setting the systemwide locale to Italiano.

B.
Entering the proper locale for each user.

C.
Providing custom logins for the non-Italian users.

D.
Downloading the Italiano, Russki, Espanol, and Deutsch locale files.

Explanation:
Page 390/391 – CIPT Student Guide 3.3