You have an Active Directory domain named adatum.com. All servers fun Windows Server 2012. All client computers run Windows 8.
You need to recommend a solution to provide users the ability to reset their passwords without any administrator intervention.
What should you include in the recommendation?

A.
The Microsoft System Center 2012 Orchestrator runbooks and Microsoft System Center 2012 Operation Manager management packs

B.
The Microsoft System Center 2012 Service Manager Self-Service Portal and Microsoft System Center 2012 Orchestrator runbooks

C.
The Microsoft System Center 2012 Service Manager and Microsoft System Center 2012 Configuration Manager collections

D.
the Microsoft System Center 2012 Service Manager Self-Service Portal and Microsoft System Center 2012 App Controller

Explanation:
We obviously need Service Manager and the Self-Service Portal….
The question asks us to allow users to “reset” their password… this implies that we need them to be able to reset the password NOT change it to whatever they
want. We can use an Orchestrator Runbook that automatically generates a new password for the users when they request it from their Portal.
http://contoso.se/blog/?p=3085
http://www.certifychat.com/70-414-a/369-provide-users-ability-reset-passwords-administrator-interven.html