You work as a desktop support technician at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com. All servers on the Domain.com network run Windows 2000 Server and all client computers run either Windows XP Professional of Windows 98.
A Domain.com user named Kara Lang uses a Windows XP Professional client computer named Certkiller -WS271. Certkiller -WS271 is a laptop computer that consists of a 2.1 gigabyte (GB) hard drive and a 400 megahertz (MHz) processor, as well as 256 megabytes (MB) of random access memory (RAM).
Certkiller -WS271 has recently been upgraded to Windows XP Professional.
Kara Lang downloaded quite a number of video presentations on Certkiller -WS271 to use in her next business trip. However, since then she is unable to hibernate Certkiller -WS271. During her presentation Kara Lang requires to use the hibernation function. Kara Lang needs hibernation on Certkiller -WS271.
What should she do?

A.
Install additional RAM.

B.
Defragment the hard disk on Certkiller -WS271.

C.
Ensure that there is at least 256MB of hard drive space available.

D.
Put Certkiller -WS271 in hibernation mode and then replace the battery.

Explanation:
To be able to use hibernation in Windows XP Professional, the free space on the hard drive must be equal to or greater than the amount of RAM on the computer. Therefore option C is the solution.
Incorrect Answers:
A: Adding more RAM will result in more hard drive space that must be made available for hibernation to be freed up to accommodate hibernation.
B: Defragmentation of the hard disk does not free up enough space for hibernation to be enables. It merely rearranges the files to be contiguous and optimized.
D: The problem is already the inability to hibernate therefore this option will not work.
Reference:
Lisa Donald & James Chellis, MCSA/MCSE: Windows XP Professional Study Guide; Third Edition, Sybex Inc., Alameda, 2005, p. 132