You work as a desktop support technician at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com. All servers on the Domain.com network run Windows 2000 Server and all client computers run Windows XP Professional.
The Domain.com network contains a files server named Certkiller -SR11 that contains a shared folder named CKSales. Dean Austin is the manager of the Sales department at Domain.com. Dean Austin will be attending a major sales convention over the next few weeks where he hopes to attract some major new customers for Domain.com products. You issue Dean Austin with a portable computer named Certkiller -WS273. Dean Austin request that several files in CKSales folder be made available offline. You enable file caching of the CKSales folder on Certkiller -SR11 files and inform Dean Austin that he should be able to configure offline access to the files he requires. However, Dean Austin informs you that the option to make the shared folder available offline is not available when he right-clicks the CKSales folder from Certkiller -WS273. You need to ensure that Dean Austin can make files available offline.
What should you do?
A.
On Certkiller -SR11, enable the Notify me and begin working offline option.
B.
On Certkiller -SR11, add Dean Austin to the local Administrators group.
C.
On Certkiller -WS273, enable the Notify me and begin working offline option.
D.
On Certkiller -WS273, select the Enable Offline Files option on the Folder Options page.
Explanation:
In the scenario you performed configurations for Dean Austin but he still is unable to use offline files the only possible reason could be that offline files are disabled on Dean Austin’s computer as no other clients report this problem this could cause him to be unable to cache the files.
Incorrect Answers:
A: The Notify me and begin working offline option must be configured on the client computer, not on the files server. This option allows offline access to files when the network connection to the files server is interrupted. However, offline files must first be enabled on the client computer.
B: Making Dean Austin a member of the local Administrators group on Certkiller -SR11 will not enable offline access to the CKSales folder.
C: The Notify me and begin working offline option allows offline access to files when the network connection to the files server is interrupted. However, offline files must first be enabled on the client computer.
Reference:
Brian Barber, Chad Todd, Norris L. Johnson, Jr., & Robert J. Shimonski, Configuring and Troubleshooting Windows XP Professional, Syngress Publishing, Rockland MA, 2001, p. 620.