You work as a desktop technician at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com. All servers on the Domain.com network run Windows 2000 Server and all client computers run either Windows XP Professional or Windows 98.
Domain.com consists of a Research department. A Domain.com user named Amy Wilson is a member of the Research department. Amy Wilson uses a client computer named Certkiller -WS271. Certkiller -WS271 was running Windows 98 and it was upgraded to Windows XP Professional. A week after that you then reformat Certkiller -WS271 and install anew version of Windows XP Professional with Service Pack 2.
After the reformatting and the fresh Windows XP Professional with Service Pack 2, Amy Wilson complains that her Universal Serial Bus (USB) flash card reader canno0t be accessed. She said that it was working before the reformatting. You then search for a flash card reader driver on the flash card reader’s Web site but there was none. Amy Wilson needs her flash card reader urgently.
What should you do?

A.
Reboot Certkiller -WS271 with the Last Known Good Configuration option.

B.
Roll back to the previous USB flash card reader driver with the Device Manager.

C.
Run the Windows update and locate the correct USB flash card reader driver.

D.
Retrieve the pervious driver with the System Restore.

Explanation:
The Windows Update is used to locate the correct USB flash card reader driver.
Incorrect Answers:
A: The Last Known Good Configuration option will not work. This is only used to revert to the registry control set that was created when the computer boots successfully. There is nothing wrong with the computer. The flash card driver is the problem.
B: Certkiller -WS271 was reformatted, so you cannot roll back.
D: System Restore is the process used to roll back a failed Windows XP startup to a previous state. Certkiller -WS271 was reformatted.