Which of the following terms and conditions represent a significant deficiency if included in a
commercial hot site contract?

A.
A hot site facility will be shared in multiple disaster declarations

B.
All equipment is provided “at time of disaster, not on floor”

C.
The facility is subject to a “first-come, first-served” policy

D.
Equipment may be substituted with equivalent model

Explanation:

Equipment provided “at time of disaster (ATOD), not on floor” means that the equipment is not
available but will be acquired by the commercial hot site provider ON a best effort basis. This
leaves the customer at the mercy of the marketplace. If equipment is not immediately available,
the recovery will be delayed. Many commercial providers do require sharing facilities in cases
where there are multiple simultaneous declarations, and that priority may be established on a firstcome, first-served basis. It is also common for the provider to substitute equivalent or better
equipment, as they are frequently upgrading and changing equipment.