Which of the following change management activities would be a clear indicator that normal
operational procedures require examination? A high percentage of:

A.
similar change requests.

B.
change request postponements.

C.
canceled change requests.

D.
emergency change requests.

Explanation:

A high percentage of emergency change requests could be caused by changes that are being
introduced at the last minute to bypass normal chance management procedures. Similar requests,
postponements and canceled requests all are indicative of a properly functioning change
management process.