PrepAway - Latest Free Exam Questions & Answers

Which of the following should be done FIRST when identifying and troubleshooting a problem?

Which of the following should be done FIRST when identifying and troubleshooting a problem?

PrepAway - Latest Free Exam Questions & Answers

A.
Question the user and identify any user changes to the computer.

B.
Establish a theory of probable cause.

C.
Establish a plan of action to resolve the problem and implement the solution.

D.
Test the theory to determine cause.


Leave a Reply