A consultant analyzing Certkiller ‘s document imaging requirement discover that there appears to be
a number of concerns from users about changing to a new system. Which of the following is the best
way to address such concerns?

A.
Ask the project leader or company management to deal with the situation.

B.
Emphasize that it has been a management decision to change to the newer system

C.
Consider end-users’ concerns and determine whether they can be met through education or
changes in the solution.

D.
Implement the changes provided that the management/project leader agrees with the
recommendation for the newer system.