A customer is implementing a workflow system with electronic dossiers. During the design of the
workflow it has been discovered that there are many exceptions to the process. What is the first
step in handling the exceptions?

A.
Validate exceptions through a third party.

B.
Get a commitment on the number of exceptions.

C.
Redesign the workflow system to handle every exception.

D.
Recommend to the client that business processed be redesigned.