When troubleshooting hardware issues with a server, which of the following is MOST likely to cause
a problem in receiving vendor support?
A.
Third party cables
B.
Third party memory
C.
Signed drivers
D.
Server type
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hmm…
Why 3rd party memory?
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1. A server is not going to ship with its own cables. The manufacturer does not know what a users setup is going to be.
3. Drivers are software, the question asked about Hardware issues. Even if it was a software issue, you would want signed drivers over unsigned when troubleshooting issues.
4. A manufacturer would always supports its own servers regardless of type. It would be in the Warranty or SLA agreement.
Answer (2.) is correct because a server will almost always ship with its own memory. Only way 3rd party memory would be installed is if the customer upgraded it. Therefore, the issue would be that the manufacturer would have to prove it was the 3rd party memory that caused the issue, in which case they would not issue a warranty claim or support.
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I choose B
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