PrepAway - Latest Free Exam Questions & Answers

how should you ensure your customer has the required skills and confidence in their knowledge to minimize supp

After implementing a new SAN solution on a customer site, how should you ensure your
customer has the required skills and confidence in their knowledge to minimize support
calls?

PrepAway - Latest Free Exam Questions & Answers

A.
Recommend IT Infrastructure Library (ITIL) training for the customer’s support personnel

B.
Redesign the solution to take into account the technical issues

C.
Using your knowledge on the customer’s design, recommend additional customer training

D.
Recommend additional on-site technical support training


Leave a Reply