The entry points to Service Strategy are referred to as “the Four Ps”. They identify the different
forms a service strategy may take. Which of the following is a correct list of the ‘Four Ps’?

A.
People, Products, Partners, and Profit

B.
People, Potential, Products, and Performance

C.
Potential, Preparation, Performance, and Profit

D.
Perspective, Position, Plan, and Pattern

Explanation: