Which two resources contain the most up-to-date platform compatibility matrix information in order to validate
Which two resources contain the most up-to-date platform compatibility matrix information in order to validate a
solution design? (Choose two.)
Why is the corporate vision and strategy important for a high level requirements document?
Why is the corporate vision and strategy important for a high level requirements document?
Which configuration matches the customer’s requirements?
A customer is planning to implement a discovery engine using IBM Tivoli Application Dependency Discovery
Manager (TADDM). There are several DMZs containing Windows servers to be scanned. Which configuration
matches the customer’s requirements?
Which solution can help reduce cost and minimize service disruptions through automated service request…?
Which solution can help reduce cost and minimize service disruptions through automated service request
handling efficient change management, and optimized asset lifecycle management across IT and enterprise
domains?
What is the goal of service asset and configuration management?
What is the goal of service asset and configuration management?
How should the customer be advised to implement this requirement?
A customer wants the service desk personnel to track leasing contracts for their IT assets that are currently
maintained in an in-house developed application. How should the customer be advised to implement this
requirement?
What does the customer need to do to cover the new end users?
A customer is using IBM SmartCloud Control Desk to automate incident, problem, and change management
processes. The solution currently supports 15,000 end users but the customer acquired and integrated a
company with an additional 5,000 end users. What does the customer need to do to cover the new end users?
Which business process can be implemented with a CMDB solution?
Which business process can be implemented with a CMDB solution?
What two types of information are provided by IBM Tivoli Application Dependency Discovery Manager to IBM Smart
What two types of information are provided by IBM Tivoli Application Dependency Discovery Manager to IBM
SmartCloud Control Desk? (Choose two.)
Which IBM SmartCloud Control Desk functionality can create and display the necessary Key Performance Indicator
All change managers at a company need to track if the percentage of changes implemented with approval
across a date range is higher then 90%. Which IBM SmartCloud Control Desk functionality can create and
display the necessary Key Performance Indicator (KPI)?