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Which IBM SmartCloud Control Desk functionality can create and display the necessary Key Performance Indicator

All change managers at a company need to track if the percentage of changes implemented with approval
across a date range is higher then 90%. Which IBM SmartCloud Control Desk functionality can create and
display the necessary Key Performance Indicator (KPI)?

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A.
The required KPI is already available which provides a graph of the percentage of changes implemented
with approval by status.

B.
A result set should be configured on the Start Center of the Change Manager role containing a query on
the closed changes for a specific date range.

C.
A standard report is already available which uses Start Date and End Date input parameters to provide a
report with a bar chart of the percentage of changes implemented with and without approval by status.

D.
A custom KPI should be configured to display the percentage of changes implemented with approval by
status, using Start Date and End Date input parameters, which then has to be configured in a KPI graph
portlet on the dashboard of the Change Manager role.


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