How should the requirements for Service Continuity and Availability be identified?

A.
This should be calculated based upon historical data for major Incidents and their
consequences for the organization.

B.
This should be done on the basis of Customer satisfaction investigations, so that the real user
need can be clearly identified.

C.
This should be identified based upon the business priorities, Service Level Agreements (SLAs)
and assessed risks.

D.
This should be made up from Service requirements and Service Level Agreements (SLAs) if
available.