A learner is having difficulty completing a particular lab exercise. Which of the following can the
instructor do FIRST to help the learner complete the exercise?

A.
Ask the learner why they are having so much trouble with the lab.

B.
Verify the learner’s steps; guide the learner through the next uncompleted steps by using
encouraging words.

C.
Ask the learner to watch as the instructor completes the exercise first, and then reset the exercise
so the learner can complete it.

D.
Quickly create a task list on a whiteboard providing more clear step-by-step instructions for the
whole class to use.