A service provider is unable to maintain connectivity to several remote sites at predetermined
speeds. The service provider could be in violation of the:
A.
MLA.
B.
SLA.
C.
SOW.
D.
MOU.
Explanation:
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Answer is B SLA, Service -Level Agreement
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That’s an amazing explanation of why the answer is B. You aren’t a professor by any chance are you?
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Well, MLA may be a multilateral agreement. SOW is a Statement of Work. MOU is Memorandum of Understanding. So SLA is a Service Level Agreement. Since the service provider is unable to maintain connectivity to it’s client sites, they may be in violation of their SLA.
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