Scenario: A user attempts to launch their virtual desktop, “Win7 Desktop,” from within Receiver for
Web. The virtual desktop fails to launch, and the user receives a notification stating:
Cannot start desktop “Win7 Desktop”.
Which two methods could a Citrix Administrator use to resolve the issue? (Choose two.)

A.
Close Receiver for Web and then reopen it.

B.
Restart the virtual desktop using Citrix Director.

C.
Install a new SSL Certificate on the StoreFront server.

D.
Right-click the desktop icon within Receiver for Web and select ‘Restart’.

Explanation: