You are Tier 1 support and are actively working a high-priority ticket. Troubleshooting efforts have
not isolated the issue and you think that rebooting the device will resolve it. What should you do
first?

A.
Clear all logs to ensure that the device is reporting the correct information.

B.
Collect more information to determine the impact.

C.
Escalate to the next-level support.

D.
Disconnect all cables.

E.
Power-cycle the device.