Which is the recommended order of installation for Cisco Unified ICM software components?

Which interface is used by the Cisco Unified ICM VRU Peripheral Gateway to communicate with
the Cisco Unified IP IVR?

Which statement is true about administrative scripts in the Cisco Unified Contact Center Enterprise
solution?

In a Cisco Unified Contact Center Enterprise deployment with two IP IVRs used for queuing, how
does the system avoid sending calls to one of the IP IVRs if it is out of service?

In a Cisco Unified Contact Center Enterprise deployment, with IP IVR for queuing, if the Cisco
Unified Communications Manager subscriber of the agent fails, which is the expected result?

In the Cisco Unified Contact Center Enterprise solution, the same object is configured in multiple
components.

Choose the correct set of matching terms that fill in the missing object names in each component.

In a Cisco Unified Contact Center Enterprise solution using the Cisco IP IVR as a queue point,
how do you transfer the caller to voice mail after the caller has already been placed in queue?

When setting up a VRU Peripheral Gateway for the Cisco Unified Contact Center Enterprise
solution, which is the correct value for the VRU Connection Port field?

Which is the purpose of the Cisco Unified ICM Configuration Manager (ConfigManager)?

In the Cisco Unified Contact Center Enterprise solution with Cisco Unified IP IVR, how are service
levels set for reporting?