Which are three methods to ensure that Cisco Unified Contact Center Enterprise route requests
that experience unexpected scripting conditions are counted as default-routed rather than errors in
call type reports? (Choose three.)

In the Cisco Unified Contact Center Enterprise solution, it is possible to double count calls based
on the way calls are routed. Which two events require the use of a different call type to prevent
double counting calls in reports? (Choose two.)

Which two options must be installed and configured for the Cisco ICM Central Controller to be
active? (Choose two.)

When building a duplexed Cisco Unified ICM Call Router or Peripheral Gateway, there are at least
two network cards that need to be configured, visible and private. Which network card options
should not be enabled on the private card? (Choose two.)

During the system functional test of a Cisco Unified Contact Center Enterprise solution, it was
found that a few calls are failing on a translation route to VRU node. When you use the call tracer
tool there are no failures. Which two configuration items should be checked? (Choose two.)

Which two tools are required to add a Peripheral Gateway to the Cisco Unified Contact Center
Enterprise? (Choose two.)

The INCRP of the Cisco Unified ICM system can function in which two implementations? (Choose
two.)

Which two statements are correct when configuring device targets in a Cisco Unified Contact
Center Enterprise solution? (Choose two.)

Refer to the exhibit.

The Peripheral Interface Manager on the Agent Peripheral Gateway displays status information in
the title bar of the process window. Which two of the following can you identify from this exhibit?
(Choose two.)

The Cisco Unified Contact Center Enterprise ICMDBA utility is used to perform which three of the
following functions? (Choose three.)