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Category: 642-242 (v.1)

Exam 642-242: UCCEI – Unified Contact Center Enterprise Implementation (update April 28th, 2016)

what are two impacts of using this setting this way if the CMPG_RC.INBOUND_8001 dialed number is the same numb

In the Cisco Unified Contact Center Enterprise with IP IVR, ring-no-answer dialed number
processing is set in the Agent Desk Settings tool of ConfigManager. Given this setup, what are
two impacts of using this setting this way if the CMPG_RC.INBOUND_8001 dialed number is the
same number the calls arrived on originally? (Choose two.)


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