what are two options that the call may do?
In a typical Cisco Unified Contact Center Enterprise parent/child call flow, when a call is routed by
the parent ICM to the child site and an agent is no longer available at that child, what are two
options that the call may do? (Choose two.)
which three types of LDAP server information must be configured?
When installing Cisco Unified IP IVR version 4.0(1), which three types of LDAP server information
must be configured? (Choose three.)
Which three items must be configured for that type of application?
When configuring a Cisco Unified ICM post-routing script in the Cisco Unified IP IVR, an
application is created with the application type of Cisco ICM Post-Routing. Which three items must
be configured for that type of application? (Choose three.)
which two items must be configured?
Media termination points in Cisco Unified Communications Manager provide media services such
as call hold and call transfer for a call routed to an H.323 endpoint. To configure an MTP resource,
which two items must be configured? (Choose two.)
Which two options are purposes of the Call Type Manager?
The Cisco Unified ICM Call Type Manager is accessed from the ICM Script Editor. Which two
options are purposes of the Call Type Manager? (Choose two.)
which two circumstances?
A default label can be configured for a dialed number in the Cisco Unified ICM Configuration
Manager. This default label is used under which two circumstances? (Choose two.)
Which two are part of the configuration?
In the Cisco Unified Contact Center Enterprise solution with Cisco Unified IP IVR, the system is
configured to handle calls routed to agents that the agent does not answer. Which two are part of
the configuration? (Choose two.)
what two steps must be included?
When creating a new call routing script in the Cisco ICM Script Editor, what two steps must be
included? (Choose two.)
what are two impacts of using this setting this way if the CMPG_RC.INBOUND_8001 dialed number is the same numb
In the Cisco Unified Contact Center Enterprise with IP IVR, ring-no-answer dialed number
processing is set in the Agent Desk Settings tool of ConfigManager. Given this setup, what are
two impacts of using this setting this way if the CMPG_RC.INBOUND_8001 dialed number is the
same number the calls arrived on originally? (Choose two.)
Which are three methods to ensure that Cisco Unified Contact Center Enterprise route requests…?
Which are three methods to ensure that Cisco Unified Contact Center Enterprise route requests
that experience unexpected scripting conditions are counted as default-routed rather than errors in
call type reports? (Choose three.)