A default label can be configured for a dialed number in the Cisco Unified ICM Configuration
Manager. This default label is used under which two circumstances? (Choose two.)

In the Cisco Unified Contact Center Enterprise solution with Cisco Unified IP IVR, the system is
configured to handle calls routed to agents that the agent does not answer. Which two are part of
the configuration? (Choose two.)

When creating a new call routing script in the Cisco ICM Script Editor, what two steps must be
included? (Choose two.)

In the Cisco Unified Contact Center Enterprise with IP IVR, ring-no-answer dialed number
processing is set in the Agent Desk Settings tool of ConfigManager. Given this setup, what are
two impacts of using this setting this way if the CMPG_RC.INBOUND_8001 dialed number is the
same number the calls arrived on originally? (Choose two.)

When a call is queued for an agent using Cisco Unified Contact Center Enterprise with Cisco
Unified IP IVR, which two methods can be used to play music to the waiting caller? (Choose two.)

Which are three methods to ensure that Cisco Unified Contact Center Enterprise route requests
that experience unexpected scripting conditions are counted as default-routed rather than errors in
call type reports? (Choose three.)

In the Cisco Unified Contact Center Enterprise solution, it is possible to double count calls based
on the way calls are routed. Which two events require the use of a different call type to prevent
double counting calls in reports? (Choose two.)

Which two options must be installed and configured for the Cisco ICM Central Controller to be
active? (Choose two.)

When building a duplexed Cisco Unified ICM Call Router or Peripheral Gateway, there are at least
two network cards that need to be configured, visible and private. Which network card options
should not be enabled on the private card? (Choose two.)

During the system functional test of a Cisco Unified Contact Center Enterprise solution, it was
found that a few calls are failing on a translation route to VRU node. When you use the call tracer
tool there are no failures. Which two configuration items should be checked? (Choose two.)