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You are unable to login to SmartDashboard. You log into the management server and run #cpwd_admin list with th

You are unable to login to SmartDashboard. You log into the management server and run #cpwd_admin list with the following output:



What reason could possibly BEST explain why you are unable to connect to SmartDashboard?

A. CDP is down

B. SVR is down

C. FWM is down

D. CPSM is down

The correct answer would be FWM (is the process making available communication between SmartConsole applications and Security Management Server.). STATE is T (Terminate = Down)

Explanation :

Symptoms

  • SmartDashboard fails to connect to the Security Management server.
  • Verify if the FWM process is running. To do this, run the command:[Expert@HostName:0]# ps -aux | grep fwm
  • If the FWM process is not running, then try force-starting the process with the following command:[Expert@HostName:0]# cpwd_admin start -name FWM -path “$FWDIR/bin/fwm” -command “fwm”

Reference:

https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk97638

https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk12120

 

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